Updates on COVID-19 (coronavirus)

Last updated on 12 May 2020

This webpage provides information on the COVID-19 (coronavirus) situation affecting North Sydney Council.

We will keep you advised through this web page and other channels.

The health and safety of our community, staff and volunteers is Council’s top priority.

The situation concerning COVID-19 (coronavirus) is rapidly changing, both here in Australia and overseas. We are paying very close attention to the evolving situation and are working to continue delivering essential services to our community.

As the pandemic continues to move through our communities, we will follow the advice of State and Federal health departments to implement measures in the best interests of our staff and our community. We are continually reviewing our cleaning arrangements and infection control procedures. Hand washing facilities and hand sanitisers are available at our customer service areas and work areas.

Council will work to ensure minimal disruption over the coming weeks and provide support to those who need it. At this time, please look out for and support the vulnerable members of our community and seek to show kindness to one another.

For the latest health information please visit NSW Health and the Australian Government Department of Health websites.


Council meetings

Council has introduced the following changes to the public access to Council meetings:

  • The Public Forum is cancelled until further notice.
  • The public gallery will also be closed until further notice.
  • Individuals can provide a written submission on any agenda item, which will be provided to the Councillors.

A webcast of the Ordinary Council meetings will be available on the day after the meeting - you can access the webcast online here.

For all enquiries please contact the Governance Coordinator on 9936 8100, or governance@northsydney.nsw.gov.au.


Planning and DA notification update

An amendment to the Environmental Planning and Assessment Act 1979 has been gazetted by the NSW Department of Planning, Industry and Environment.

This amendment removes the requirement for Council to publish DA and planning notifications in a local newspaper. It follows the closure of many locally printed newspapers in Sydney including the Mosman Daily.

Council has been publishing notification of planning and development matters on its website for a number of years and it will continue to do so to keep the community informed in accordance with the legislation. 


Construction Work Hours Extended

The State Government has extended standard building and construction hours to include weekends and public holidays.

The advice from the NSW Department of Planning, Industry and the Environment is that this move will allow workers to abide by social distancing rules while keeping construction projects progressing, as building work will be spread across more days of the week.

Noisy tasks such as rock breaking, rock hammering, pile driving or similar activities can not be undertaken during these extended hours.

For more information please visit the NSW Department of Planning, Industry and Environment


Sportsgrounds Update

NSROC  made contact with the NSW Office of Sport recently for advice on when sport training sessions and related activities can resume. The advised received was that the NSW Public Health Order signed on the 30th of March 2020 remains in force. This means that sports training/activities are not yet permitted on our sports ovals. 

NSW Office of Sport is working closely with NSW and Australian Government on a framework to reboot sport in a COVID-19 environment. The NSW Government is considering these issues alongside other restrictions and will update the community should any changes to the Public Health Orders be made. If any new information is received, we will update Council’s website. 

In the meantime, if you have any other queries or questions, please contact your sports’ peak body.


Citizenship Ceremonies

The Department of Home Affairs have put all face-to-face Citizenship ceremonies on hold and are not conducting in-person interviews or citizenship tests. The Department is currently working on introducing online Citizenship Ceremonies via secure video links. This will be a one-on-one format with the presiding officer and will still include integrity measures such as identification requirements.

During the COVID-19 pandemic, conferees will not have their citizenship approval cancelled if they cannot attend a ceremony within the 12-month period, as is normally required. The Department will get in touch with affected parties in due course. It has also advised that it will resume in-person interviews and citizenship tests when it is safe to do so.

If further information is received, an update will be posted on our website.

If you have any other enquiries or questions about Citizenship during the COVID-19 pandemic, please email the Department of Home Affairs at virtual.citz.ceremony@homeaffairs.gov.au


Traffic Committee meeting - 1 May 2020 CANCELLED 

The North Sydney Traffic Committee meeting scheduled for 1 May 2020 has been cancelled due to the COVID-19 pandemic and as there was no critical items for the upcoming agenda.

Council will continue to refer routine and urgent matters to the Traffic Committee members electronically under delegated authority.

At this stage it is intended to proceed with the next Traffic Committee meeting scheduled for 12 June 2020, however the format of this and future meetings during the COVID-19 pandemic is likely to change to allow for the Traffic Committee meetings to continue safely, including remote participation where required, and alternative arrangements to facilitate public participation while restrictions on public gatherings are in force. Should you have any further enquiries, please contact Council’s Manager Traffic & Transport Operations, Michaela Kemp, on 9936 8243.


Resident Parking Permits extended

The due date for renewing Resident Parking Permits has been extended to 30 April 2020 to support members of our community who find it difficult to renew their permit online and are reluctant to attend in person to our Customer Service Centre. We will be monitoring health advice leading up to the new deadline and will decide on any further extension that might be necessary in due course.

Old permits displayed on your vehicle after 31 March until 30 April inclusive will be deemed as valid by Parking Officers.


JP Service cancelled

Customer Service will no longer be offering Justice of the Peace services at this time.


Council events

Various council events have been suspended due to COVID-19 concerns – if you were planning to attend any events, please visit the What’s On page for updates.


Truck delivery curfews

Council has lifted delivery curfews for supermarket delivery trucks in the wake of shortages of critical supplies at local supermarkets. This will aid in the effort to restock shelves and keep up with the increase in demand.


Council business

There are various ways to contact Council and conduct Council business without face to face interaction, find out more on our Contact Us page.


Community Centres update

North Sydney Community Centre - The first rollout of Virtual Classes at the North Sydney Community Centre will start in Term 2. After trying a range of formats, the classes will include: Zoom Language classes, Facebook Fitness, Zoom Yoga and online Photography classes (including a free virtual camera club). The Centre’s virtual student and tutor community is growing and more classes and activities will be launched in the coming weeks. The centre is offering 10% discount on selected* classes using the code VIRTUAL10 at checkout, via this link.

The Northside Produce Market organised by the Centre is now online with more than 70 growers joining the Virtual Market which can be accessed here.


Kirribilli Centre - The Kirribilli Centre has established a community service for people who are self-isolated such as picking up essential supplies. Community members can call The Kirribilli Centre on 9922 4428 and ask to speak to Lisa or Jo for this service. The Kirribilli Centre has also developed some practical tips and suggestions for self-care which are on their website.


Crows Nest Centre - The Crows Nest Centre staff and volunteers have been working hard behind the scenes to continue to provide in-home support for older people and people with a disability. Their services include meals, shopping and freshly laundered sheets and towels. They also provide meals to people who are homeless or at risk. For more information on services please call the Crows Nest Centre on 9439 5122.


Community Connect Transport -  Community Connect Transport is continuing to offer transport services to support vulnerable North Sydney residents, allowing them to access local services and essential supplies. All Community Connect Transport staff have undertaken COVID-19 Infection Control Training. They are also utilising larger buses within their fleet that are cleaned daily and have fewer clients on board at any one time to meet social distancing requirements. Community Connect Transport offers a Council Shuttle Services for local residents including shopping trips to Woolworths in Neutral Bay on Wednesdays and Fridays. They also provide a shuttle service within the North Sydney LGA every Thursday. Community members can call them on 9490 9500 for more information.


Helping seniors, people with disability and carers

The Department of Communities and Justice has developed a webpage, which is being regularly updated to help seniors, people with disability and carers during the COVID-19 pandemic. The webpage includes a range of resources including where to get up-to-date information on COVID-19, how to access financial support, tips on maintaining mental health and more.

You can also download this factsheet which includes information on delivery of groceries and medications.

Additionally, the NSW Government has launched the Combatting Social Isolation for Seniors during COVID-19 Grant Program. The program will support projects that help seniors connect and engage with others and reduce social isolation and loneliness. The program offers one-off grants from $10,000 to $100,000, with  applications closing on 26 April. The short application time is necessary to enable successful organisations to receive funding and commence delivery of their projects as soon as possible.







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Posted on 12 May 2020

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