Updates on COVID-19 (coronavirus)

Last updated on 5 August 2020

This webpage provides information on the COVID-19 (coronavirus) situation affecting North Sydney Council.

We will keep you advised through this web page and other channels.

The health and safety of our community, staff and volunteers is Council’s top priority.

The situation concerning COVID-19 (coronavirus) is rapidly changing, both here in Australia and overseas. We are paying very close attention to the evolving situation and are working to continue delivering essential services to our community.

As the pandemic continues to move through our communities, we will follow the advice of State and Federal health departments to implement measures in the best interests of our staff and our community. We are continually reviewing our cleaning arrangements and infection control procedures. Hand washing facilities and hand sanitisers are available at our customer service areas and work areas.

Council will work to ensure minimal disruption over the coming weeks and provide support to those who need it. At this time, please look out for and support the vulnerable members of our community and seek to show kindness to one another.

For the latest health information please visit NSW Health and the Australian Government Department of Health websites.


Stanton Library reopened

Libraries in NSW have been allowed to reopen from 1 June 2020, under an easing of restrictions announced by the NSW Government. On re-opening, Stanton Library will be subject to additional health and safety measures, and we thank you for your understanding as we adjust to the new requirements.

Entry to the library is for Shorelink Library members only, and you must bring your library card with you when you visit. You will be asked to show your Shorelink library card for scanning on entry to the library, and you will need your card with you to borrow items using the self-check machines. Staff and customers must practice safe social distancing and customers are asked to use hand sanitiser before entering the building. Please stay home if you are feeling unwell.

We encourage customers to keep their visit short by reserving items online or by phone, for quick collection in the library lobby.

Please click here for more information, including what services are available and opening hours.


North Sydney Olympic Pool

The North Sydney Olympic Pool 50m pool is open for prebooked lap swimming.

Outdoor Aqua Classes (deep) are open for booking.

We ask you to support our efforts to prevent the spread of COVID-19 and be vigilant in your personal hygiene and physical distancing. Please do not attend the centre if you are unwell.


Council Carparks 

Council is offering a Special Return to Work parking rate, of $15 for all-day parking at the following parking stations

To be eligible, customers should go to the pay machine and opt-in by entering their vehicle registration to get the special $15 rate. This offer will remain valid until 30 June 2020. Contact Council's Carpark Office on 9936 8520 for further information



Council's playgrounds and outdoor exercise equipment have reopened in line with the advice provided by the NSW Government and the easing of restrictions implemented in the Public Health Order.

Community members using these facilities are reminded to adhere to social distancing requirements and to practice good hygiene. It is your responsibility to leave the area if it is busy.



Council’s sportsgrounds have reopened for bootcamps and sport training, with bookings coming from community sporting clubs. Bookings for sportsgrounds and parks should be referred to Council’s bookings team in Customer Service.


Council meetings

Council has introduced the following changes to the public access to Council meetings:

  • The Public Forum is cancelled until further notice.
  • The public gallery will also be closed until further notice.
  • Individuals can provide a written submission on any agenda item, which will be provided to the Councillors.

A webcast of the Ordinary Council meetings will be available on the day after the meeting - you can access the webcast online here.

For all enquiries please contact the Governance Coordinator on 9936 8100, or governance@northsydney.nsw.gov.au.


Planning and DA notification update

An amendment to the Environmental Planning and Assessment Act 1979 has been gazetted by the NSW Department of Planning, Industry and Environment.

This amendment removes the requirement for Council to publish DA and planning notifications in a local newspaper. It follows the closure of many locally printed newspapers in Sydney.

Council has been publishing notification of planning and development matters on its website for a number of years and it will continue to do so to keep the community informed in accordance with the legislation. 


Construction Work Hours Extended

The State Government has extended standard building and construction hours to include weekends and public holidays.

The advice from the NSW Department of Planning, Industry and the Environment is that this move will allow workers to abide by social distancing rules while keeping construction projects progressing, as building work will be spread across more days of the week.

Noisy tasks such as rock breaking, rock hammering, pile driving or similar activities can not be undertaken during these extended hours.

For more information please visit the NSW Department of Planning, Industry and Environment


JP Service cancelled

Customer Service will no longer be offering Justice of the Peace services at this time.


Council business

There are various ways to contact Council and conduct Council business without face to face interaction, find out more on our Contact Us page.


Community Centres update

North Sydney Community Centre is running both online and onsite adult classes & workshopsTo find out more about enrolment and updates to their services please visit their website, call 9922 2299 or email info@northsydneycentre.com.au.

The Northside Produce Market, which is a fundraiser for the Centre, has reopened and is running the first & third Saturday of every month, click here for more information.


Kirribilli Centre has established a community service for people who are self-isolated such as picking up essential supplies. Community members can call the centre on 9922 4428 or contact Carl on 0433 927 723. The Kirribilli Centre has also developed some practical tips and suggestions for self-care which are on their website.


Crows Nest Centre staff and volunteers have been working hard behind the scenes to continue to provide in-home support for older people and people with a disability. Their services include meals, shopping and freshly laundered sheets and towels. They also provide meals to people who are homeless or at risk. For more information on services please call the Crows Nest Centre on 9439 5122.


Community Connect Transport is continuing to offer transport services to support vulnerable North Sydney residents, allowing them to access local services and essential supplies. All Community Connect Transport staff have undertaken COVID-19 Infection Control Training. They are also utilising larger buses within their fleet that are cleaned daily and have fewer clients on board at any one time to meet social distancing requirements. Community Connect Transport offers a Council Shuttle Services for local residents including shopping trips to Woolworths in Neutral Bay on Wednesdays and Fridays. They also provide a shuttle service within the North Sydney LGA every Thursday. Community members can call them on 9490 9500 for more information.


Helping seniors, people with disability and carers

The Department of Communities and Justice has developed a webpage, which is being regularly updated to help seniors, people with disability and carers during the COVID-19 pandemic. The webpage includes a range of resources including where to get up-to-date information on COVID-19, how to access financial support, tips on maintaining mental health and more.

You can also download this factsheet which includes information on delivery of groceries and medications.

Additionally, the NSW Government has launched the Combatting Social Isolation for Seniors during COVID-19 Grant Program. The program will support projects that help seniors connect and engage with others and reduce social isolation and loneliness. The program offers one-off grants from $10,000 to $100,000, with  applications closing on 26 April. The short application time is necessary to enable successful organisations to receive funding and commence delivery of their projects as soon as possible.


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Posted on 5 August 2020

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