Customer Feedback

Council welcomes your complaints, compliments and suggestions. Please contact Council or complete and submit the online form below. It will be logged in Council's electronic document management system and forwarded to the appropriate Council officer for action.

If you are making an Request for Services please lodge a service request.

If you are appealing a parking infringement, please see parking fines.

If you would like Council to contact you with a response please provide your contact details. Please provide as much detail as possible in your message.


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Personal details requested on this form will only be used for the purpose of processing your application. The supply of information by you is voluntary. If you cannot provide or do not wish to provide the information sought, the Council may not be able to process your application. Access to the information is restricted to Council officers and other authorised people. You may make application for access or amendment to information held by Council. Applications by members of the public to view Council's records are subject to the provisions of Council's Privacy Management Plan, Section 18 Government Information (Public Access) Act 2009 & Schedule 1 - Government Information (Public Access) Regulation 2009. For further information please contact Council's Public Officer on 9936 8100.