Contact Us

In person

Customer Service Centre
North Sydney Council
200 Miller Street
North Sydney, NSW 2060


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(plus captions). 


(02) 9936 8100

After hours

(02) 9936 8100

(paging service to on-duty Ranger)

Calls can be returned anytime between 6am to 11.30pm, thus please tell us if you have a call cut-off time. 

Business hours

9am - 5pm, Monday - Friday.

Council is Closed on Public Holidays.


Xmas Hours

Friday 23 December 9am - 12 midday

Monday 26 December  CLOSED

Tuesday 27 December  CLOSED

Friday 30 December 9am - 4pm

Monday 2 January CLOSED

Thursday 26 January CLOSED


Email Council

  • Please include your residential contact details so we can track your email, our response, and any further correspondence.
  • Planning emails must also include your telephone number.
  • Credit Card data should not be sent in email. Our systems work to block such email and it will not be received.
  • All emails to Council receive an automated response to acknowledge receipt and will be responded to within 10 working days.
Customer action

Report an issue, click here

Customer details

Change of Address Details (34KB) (136KB)

NOTE: only one mail address can be used. You cannot have separate mail addresses for Council correspondence. Thus, if you have an agent managing your property, and you have Council send correspondence to them, then all correspondence will be sent to the agent (eg. rates notices, DA notification letters, general correspondence etc). 


Ross McCreanor
Acting General Manager
North Sydney Council
PO Box 12
North Sydney NSW 2059



000 - Police, Fire, Ambulance
132 500 - SES (flood, storm) 

Wet weather line

Events: 9936 8272
Sports grounds: 9936 8220




(02) 9936 8177
(Email is preferred)


32 353 260 317


Public Transport Map (4MB)