Temporary reduced customer service on Wednesday 5 November

Woman wearing headset phone looking at computer smiling

North Sydney Council’s Customer Service Centre will be operating with reduced capacity on Wednesday 5 November while staff undertake essential training.

During this time, calls to Customer Service will be diverted to our out-of-hours provider. While the provider will assist with general enquiries, they may be unable to respond to detailed questions.

Any messages requiring follow-up will be passed on to our Customer Service team, who will respond when normal operations resume on Thursday 6 November.

We appreciate your patience and understanding as we undertake this important staff development to continue providing a safe and high-quality service to our community.

Published: 28 October 2025