Street lighting is a vital community asset that keeps the community safe and secure.
Report a street light Fault
You can inform Ausgrid of any problems with street lights:
- ring 24 hour Ausgrid contact centre on 1800 044 808, or
- use the Ausgrid website: https://www.ausgrid.com.au/streetlight#/
Where possible please quote the electric light pole number, which can be found on a silver metal disc at eye level on the pole, as this will assist with a faster response time.
Maintenance of Lights
Street lighting in the North Sydney Council local government area is installed and maintained by Ausgrid (formerly energyAustralia). However, Council pays the electricity and maintenance bills. Generally, requests for the installation or upgrade of Street lighting are initiated by Council.
Ausgrid owns and maintains about 250,000 streetlights on behalf of 41 local councils, community associations and statutory authorities across its network. This includes the street lighting in the North Sydney local government area.
Ausgrid endeavours to repair street lighting faults as quickly as possible. Please note that some underground street lighting faults can take longer to repair. Ausgrid has introduced energy efficient street lighting as a standard default light and has also improved its maintenance regime to include:
- the systematic replacement of lamps in every streetlight on a regular basis as a pre-emptive measure
- the regular replacement of intelligent sensors that turn the lights on and off
- night time maintenance patrols on a regular basis
- the gradual transfer of power supply for streetlights to the more reliable low voltage network.
Street lighting Upgrades and Energy Efficiency
North Sydney Council is responsible for the provision of street lighting and invests significantly in order to maintain and develop the street lighting network.
The annual cost to Council to supply electricity and maintain to the street lights in the North Sydney LGA is over approximately $1,000,000.
Electricity distributors provide public lighting services for council local and suburban roads, and for the RMS's (formerly RTA) arterial roads. This includes replacing globes at regular intervals, and maintenance of the lamps and poles. They also choose the type of technology that is to be used to illuminate the roadways, paths and parks.
Local streetlights are generally mercury vapour 80 Watt lamps. This is technology from the 1980s that uses a lot of electricity. However, the street lighting network is frequently reviewed and upgraded in existing and developing residential, industrial and commercial areas. New energy-efficient streetlights are now being installed. In the North Sydney area the 42 Watt compact fluorescent (similar to the ones we use to replace the old incandescent bulbs in our homes), are being installed.
These energy-efficient street lights produce a similar amount of light to the older mercury vapour lamps but they use much less electricity - the compact fluorescent uses 52% less electricity.
North Sydney Council has doubled its take-up of GreenPower, with renewable energy now powering street lighting. GreenPower is electricity generated from renewable energy sources such as mini-hydro, wind power and biomass.