Contact Us

Customer Service Centre

North Sydney Council
200 Miller Street
North Sydney, NSW 2060

Monday to Friday, 9am to 5pm, closed on public holidays



Call Council on (02) 9936 8100

After hours (5pm to midnight), the number above is a paging service who then contact on-duty Rangers. Please tell us if you have a cut-off time for your call to be returned as rangers may do this anytime between 6am to 11.30pm.


Wet Weather Phone

Events 9936 8272, Sports grounds 9936 8220


Enquiries & Email

Click one of the links below for a prompt response:

Waste service collection and other waste matters

Rates Enquiries

Change of Customer Details

General Enquiries

Or email

  • Please include your residential contact details so we can track your email, our response, and any further correspondence.
  • Planning emails must also include your telephone number.
  • Credit Card data should not be sent in email. Our systems work to block such email and it will not be received.
  • All emails to Council receive an automated response to acknowledge receipt and will be responded to within 10 working days.

Customer Action Request - Report an issue, click here



Ken Gouldthorp
General Manager

North Sydney Council
PO Box 12
North Sydney NSW 2059


DX 10587

Fax (02) 9936 8177 - but email is preferred


ABN 32 353 260 317


Public transport Buses, train, ferries, community transport