Report a construction issue

Unauthorised out of hours Construction works and noise pollution

If you see works being conducted outside of our standard construction hours and they are not listed in our approved out of hours, contact our Customer Service Centre and ask to speak to our Council rangers who will investigate. 

For Council staff to assist, please be ready to provide key details about the disturbance, including dates, times, type and location of the works.

Standard construction hours are:

  • Monday to Friday, 7am to 5pm
  • Saturday, 8am to 1pm
  • Sunday and Public Holidays – no work is permitted
  • demolition and excavation works are permitted between 8am and 5pm Monday to Friday only

Council can approve work outside of these hours, however approval is only granted in extreme circumstances, like shop fit-outs overnight or where demolition or erection of structures such as cranes or hoardings may be a risk to public safety during daylight hours. Please note, some third parties do not need Council permission to carry out emergency works.

Members of the public wishing to report or inquire about noise pollution should contact the organisation responsible for its regulation on the NSW Environmental Protection Authority (EPA) website.

Approved out of hours works

Council may approve construction works outside of standard hours for public safety reasons.

See approved works

Contact Council

Our Customer Service Centre operates from 9am to 5pm. Our Council Rangers are on duty and contactable seven days a week from 5.30am to midnight.

Address: Customer Service Centre, 200 Miller Street, North Sydney, NSW 2060

Telephone: (02) 9936 8100