Council offers a number of avenues for assistance with your planning matters. In the initial stages of any project it is always good to get advice before moving forward with your proposal.
We suggest that if you have some preliminary drawings or photos, and are ready to discuss, then use our planning enquiry form and attach any supporting information:
Otherwise, then meet with one of our Planning Advisors in a free Planning meeting below (suspended due to covid 19, note below).
Or, receive a general phone call with one of our Planning Advisors, to schedule a callback call Customer Service on 9936 8100.
This video outlines planning controls at North Sydney Council.
Planning Meeting (Free)
Please note - these meetings are not available until further notice due to CV19 restrictions.
Email, phone or online planning enquiries can still be made.
If you are considering carrying out additions/renovations to your home or commercial premises then we offer a free service to help you get started.
To begin with we suggest a general planning enquiry by phone. Council will take your details and the planning advisor will call you to discuss your questions, usually within 24 hours.
If the matter is more complex we may suggest a free planning advisor meeting. If you are seeking a meeting then we suggest you contact your builder or architect first and bring details of the proposals to the meeting. Informal half hour meetings are held:
- Tuesday & Thursday mornings - between 10.30 am and the last meeting time at 12.30pm.
(Note: no planning advisors are available from Christmas until early January.)
To book an appointment call our Customer Service Centre on 9936 8100.
Planning Advisors will advise you about controls applying to your property (for example, whether you can add a second storey, or whether your property is heritage-listed), and the process of applying for Council approval to carry out the work.
If you go ahead with additions, Council will require applications to be lodged which are accompanied by plans and details of the work. We recommend that these are prepared by a person who is qualified to do them (eg. an architect, structural engineer or builder) and familiar with the Council's planning controls. Read about the LEP 2013 and the DCP 2013.
Once the application is lodged with Council, you can track its progress online, go to: DA Application Tracking
Assessment Officer Contact Details
Assessment Officers can be contacted on 9936 8100, Monday to Friday, 9.30-11am.
Council's service level is to return all calls within one business day.
Pre DA Meeting (fees apply)
Please note due to the large and unprecedented volume of requests for Pre DA-Meetings, there may be a delay of up to six weeks in the scheduling of any meeting requests.
Every effort will be made to minimise such delays. North Sydney Council apologises for any inconvenience caused.
This meeting can be chaired by an Assessment Team Leader or an Executive Planner, and attended by appropriate technical advisers on Heritage, Engineering, Landscaping, etc.
This pre-application service is available to ALL applicants and ALL meetings attract a fee (see form below for details). Similarly, this also applies to pre-Planning Proposals meetings.
Please consult a Planning Advisor (tel 9936 8100) before lodging your meeting request to determine the appropriate level of service required.
Note: please complete this form before meeting, which will be booked only upon receipt of fees and lodgement of supporting documentation at our Customer Service Centre.
Pre Application meeting form (120KB)
Lobbying and Lobbyist Register
Professional lobbyists who want to lobby Council on behalf of their clients, perhaps in relation to a DA, must register with Council. The register is designed to ensure that all contact between lobbyists and Council is transparent, please refer to our webpage here.