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Current vacancies

North Sydney Council is a dynamic and supportive place to work, with good benefits, a commitment to sustainability, integrity and keeping our employees safe.

We encourage diversity in our workforce and are committed to removing unnecessary barriers to people applying for jobs at Council.

If you need assistance accessing information or have any special needs for attending interviews please contact our Customer Services Centre and ask to speak to a member of the People and Culture team.

Council's Recruitment and Selection Guideline provides guidance for any persons who are involved in the recruitment and selection process for Council.

North Sydney Council is currently recruiting for a number of roles. Please follow the links below for more information about these exciting opportunities.

Link to job application

Job type

Closing date

Customer Service Officer Full time 5 June, 11.30pm
Community Capacity Building Officer Full time 9 June, 11.30pm

More information

You can call, email or visit our Customer Service Centre for further assistance.

Contact Council

Reasons for choosing North Sydney Council

  • We are a friendly organisation that offers a healthy work/life balance
  • We are committed to environmental sustainability and pursue sustainability in our workplaces, vehicle fleet, purchasing and projects
  • We make a real difference to our community and staff can see the impact their work has on our customers' quality of life,
  • We value innovation and support continuous improvement in how we do we things
  • With 430 employees, we are not too big and not too small, so you will have the opportunity to meet and work with people from other teams and disciplines


A strategic plan for our people

Our mission for our employees is to optimise employee performance in an enjoyable, safe, fair and equitable workplace.

This means we:

  • are ethical and compassionate 
  • are transparent, accountable and inclusive in our decision making, inviting staff to participate in regular surveys
  • plan for the future, taking into account the changing nature of work and the workforce
  • conduct all our activities with respect and courtesy
  • use periodic auditing and benchmarking processes to ensure our service delivery is efficient and competitive
  • seek to attract and retain good staff
  • welcome innovation
  • communicate openly and share information.


Equal Employment Opportunity (EEO) and age management 

We value diversity and recognise that a diverse workforce enhances our decision making. We aim to recruit talent from diverse groups including First Nations peoples, those from culturally and ethnically diverse backgrounds, women, people of all ages and people with disabilities. Work adjustments can be made to support people with special requirements.

A core principle of Equal Employment Opportunity (EEO) is to provide a workplace that is free from discrimination, bullying and harassment. Our EEO Management Plan is reviewed regularly and all new staff undertake EEO training as part of their induction.

Our Age Management Plan complements our EEO Management Plan. It guides the Council and its employees through workforce and demographic change, developing the career experience of people of all ages and all stages of life..

For further information: see the EEO Management Plan and Age Management Plan.

Our values

Service is our business

When you join North Sydney Council you become a part of a team that is dedicated to providing a wide range of quality services to North Sydney residents and the wider community. Our aim is to ensure North Sydney remains a welcoming, well-designed, safe and beautiful environment for residents, workers and visitors.

Your role may be as a direct service provider or you may provide service to others who provide a direct service to the public. Either way, our focus is on providing a professional, efficient and friendly service.

We focus on hiring people who we believe share our values:

  • Sustainability - equity, preservation, justice and precaution
  • Community Service - efficiency, effectiveness and responsiveness
  • Open Government - transparency and accountability
  • Ethical Conduct - honesty and integrity
  • Justice - fairness and equity
  • Quality - innovation and excellence
  • Teamwork - cooperation and respect


Code of Conduct

Council staff maintain the standards of behaviour laid out in the our Code of Conduct, which is based on the Model Code of Conduct for Local Councils in NSW and has been tailored to reflect our values.

It is designed to help our employees maintain the high standards of conduct/behaviour required and serves as a reference guide for dealing with any ethical problem that is encountered. Our Code of Conduct covers areas such as our conflicts of interest, token gifts and benefits, accessing information and complaints handling. All new staff undertake Code of Conduct training as part of their induction.

For further information please refer to our Policy Manual: Code of Conduct for Councillors and Staff policy.


Child Safe Organisation

North Sydney Council has adopted the principles of a child safe organisation, which comes from the Child Safe Standards, as our benchmark. This means we are committed to the care and protection of all children and young people and all staff are required to consider the interest of children and protecting them from harm in their work and projects.

Conditions and benefits

Working conditions

North Sydney Council's working conditions are prescribed by the Local Government State Award. Council also provides a range of other benefits for staff.

Hours of work

The standard working week is 35 hours for indoor staff and 38 hours for outdoor staff.

Flexi-time and Rostered Days Off (RDOs)

Most indoor staff can access flexi-time. This system enables staff to bank additional hours to be taken as time off in single pay. Most outdoor staff  have a 9-day fortnight.

Sick/Carer's leave

15 days per annum for full time, pro-rata for part-time. Carer’s Leave is paid from your sick leave. Special conditions apply.

Annual leave

Employees are entitled to 20 days of annual holidays per annum for full-time, pro-rata for part-time.

Long Service Leave (LSL)

After 5 years continuous service, employees are entitled to 6.5 weeks LSL, pro-rata for part-time.

Paid maternity leave

After 12 months of continuous service, employees are eligible for paid special leave - 9 weeks full pay or 18 weeks half pay.


Employees are entitled to 11% superannuation in accordance with the legislation.

Reward for performance

Employees have the opportunity to progress through their salary range via our Performance Planning and Assessment (PPA) system.


We provide ongoing training for staff in the skills they need to stay up to date in their jobs. We also support our staff to complete internal training courses or external certificates and tertiary qualifications that will be useful to advance their career..

Casual work

Casual employees receive an additional 25% loading in-lieu of all leave and severance pay.


Staff in many roles can work from home for up to 2 days each week. Where it can fit within a team's roster and workload, staff can also negotiate to work part time or to have an early start or late finishing time to fit in with their lifestyle and personal commitments.

Transport Allowance

As part of Council's commitment to sustainable transport and to encourage staff to use public transport, we offer a staff travel allowance.

Health Matters

Health Matters is a holistic health improvement program, designed to improve the health and well-being of Council employees. Activities include exercise classes, flu vaccinations, skin checks, weekly fruit deliveries and health seminars.

Fitness Passport

We have developed a tailored program for North Sydney Council employees with the most popular gyms & pools chosen by our employees. Enjoy access to the 810+ fitness facilities included, for a fraction of the price of a traditional gym membership.

Money Matter$ - free financial advice

Our Money Matter$ Program is conducted in partnership with Active Super. All our employees are given the opportunity to meet with our superannuation specialist as part of the induction process and can then access up to two (2) hours of paid time each year to meet with the financial planner on-site.

Employee Assistance Program

The Employee Assistance Program (EAP) is a confidential, professional counselling service available free of charge to all employees and their families. The service can be provided over the phone or face to face. The EAP provides registered psychologists with whom employees may wish to discuss work matters and well as non-work matters such as stress, alcohol and drug problems, marital difficulties etc. Employees can also access information, such as articles and self-assessments online via Benestar.

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