Ways to pay Council rates
It's important to pay your rates on time. If payment is not received by the due date, interest will accrue daily.
Pay online
Pay rates online via credit card
Pay rates online via direct debit
Pay with BPAY
Please note, credit card payments through BPAY are not available. All other BPAY payment methods are available.
Pay with BPOINT
Make sure you have your BPOINT reference numbers from your rates notice, and then call: 1300 276 468 (1300 BPOINT).
Post Billpay
Take your notice to any Post Office which will issue you with a receipt. You can pay with cash, cheque or eftpos.
Mail payment
Please refer to your rates notice for details on how to pay by mail.
Customer Service Centre
Council cashiers are available from 9am to 5pm Monday to Friday to receive payments. You can make payments with cash, cheque, debit or credit card (Visa and MasterCard).
Card service fee
Please note, there is a 1.5 percent service fee, inclusive of GST, on transactions using Visa and MasterCard (credit, debit and prepaid).
If you are having trouble paying your rates for any reason, please contact customer service.
Contact Council
Our Customer Service Centre operates from 9am to 5pm. Our Council Rangers are on duty and contactable seven days a week from 5.30am to midnight.
Address: