Aged & Access Services

Council's Commitment

North Sydney Council is committed to addressing the needs of older people and people with a disability.

The following services are provided:

For more information contact the Access & Inclusion Coordinator on 9936 8100.


My Aged Care

With changes to Federal Govt funding, enquiries by people seeking support or assistance must be made through My Aged Care and the national phone line (1800 200 422). The contact centre is open from 8am - 8pm Monday to Friday and from 10am - 2pm Saturday, local time across Australia.

If you need assistance accessing this service, please feel free to contact Council on 9936 8100 to discuss your individual needs.


National Relay Service

People who are deaf, hard of hearing and/or have a speech impairment can make and receive phone calls - use the National Relay Service. Give them our number 9936 8100.


Community Centres

North Sydney has a network of Community Centres that provide a range of services, activities and programs to North Sydney residents. The Centres are a vital part of community life in North Sydney. They are independent not-for-profit organisations which receive funding and other assistance from North Sydney Council.

For more information on the individual services and programs provided by each of our Community Centres, please visit our Community Centres webpage.


Home Library Service

Stanton Library provides a Home Library Service for people who are unable to come in to the Library because of frailty or mobility limitations. For more information ring the Library 9936 8400, or refer to our Home Library Service.


Community Visitors Scheme

The Community Visitors Scheme (CVS) is a national program (funded by the Federal Govt) that provides companionship to socially isolated people living in residential aged care homes. A community visitor is a person who volunteers to visit and befriend a resident on a one-to-one basis. Two areas are covered as follows, contact them:

Lifeline Northern Beaches CVS -  9949 5522

Lifeline Harbour to Hawkesbury CVS - 9498 8805


The Community Directory

For a comprehensive list of aged and disability services, search the Community Directory and select from the list on the right hand side.


Pensioner Concessions

Under the Local Government Act 1993, eligible pensioners are provided concessions on their ordinary rates and domestic waste management services charge. The cost of providing these concessions is shared between the State Government (55%) and local councils (45%). Go to our Payments webpage for the Pensioner Rates Concession form.


Active and Healthy Website 

Active and Healthy is a NSW government web-based resource directory of community physical activity fall prevention programs and general physical activity programs for adults aged 50 years and over.

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