Aged & Access Services

Council's Commitment

North Sydney Council is committed to addressing the needs of older people and people with a disability.

The following services are provided:

For more information contact the Access & Inclusion Coordinator on 9936 8100.


Public Exhibition of Older Persons Strategy 2018-2022

Council resolved at its meeting held 29 October 2018 to place the Older Persons Strategy 2018-2022 on public exhibition for 28 days from 21 November to 18 December 2018.

The Older Persons Strategy outlines the ways in which Council will support older people and promote healthy ageing in the community.

Submissions are invited and can be sent by the following methods:

For further information contact Council’s Access and Inclusion Co-ordinator, Camelia Tobia on 9936 8195.


My Aged Care

With changes to Government funding, enquiries by people seeking support or assistance must be made through My Aged Care and the national phone line (1800 200 422). The contact centre is open from 8am - 8pm Monday to Friday and from 10am - 2pm Saturday, local time across Australia.

If you need assistance accessing this service, please feel free to contact Council on 9936 8100 to discuss your individual needs.


National Relay Service

The National Relay Service is a Government phone service designed for people with a hearing or speech impediment. Contact Council through the National Relay Service on 9936 8100.


Community Centres

North Sydney has a network of Community Centres that provide a range of services, activities and programs to North Sydney residents. The Centres are a vital part of community life in North Sydney. They are independent not-for-profit organisations which receive funding and other assistance from North Sydney Council.

For more information on the individual services and programs provided by each of our Community Centres, please select the relevant link or visit our Community Centres webpage.


Home Library Service

Stanton Library provides a Home Library Service for people who are unable to come in to the Library because of frailty or mobility limitations. For more information ring the Library 9936 8400, or refer to our Home Library Service.


Community Visitors Scheme

The Community Visitors Scheme (CVS) is a national program funded by the Australian government that provides companionship to socially isolated people living in residential aged care homes - refer to the nearest Mosman CVS.

A community visitor is a person who volunteers to visit and befriend a resident on a one to one basis.

Aged care residents come from a variety of different social and cultural backgrounds. By befriending an older person living in an aged care home, volunteers have a chance to make a positive difference to the resident's life - as well as their own.

For more information call Steven Walker, Mosman Council, Volunteers Support Officer, on 9978 4126.


Other Services

Reusability is a free Australian Classifieds website tool for buying and selling used disability, aged care and rehabilitation equipment. 


The Community Directory

For a comprehensive list of aged and disability services, search the Community Directory and select from the list on the right hand side.


Pensioner Concessions

Under the Local Government Act 1993, eligible pensioners are provided concessions on their ordinary rates and domestic waste management services charge. The cost of providing these concessions is shared between the State Government (55%) and local councils (45%). Go to our Payments webpage for the Pensioner Rates Concession form. For Pension Card ID holders, North Sydney Olympic Pool entry is FREE.

Related Links

Related Documents