Welcome... the lower north shore of Sydney is a wonderful place to live.

North Sydney is a vibrant community with a major commercial centre surrounded by villages and neighbourhoods.

We celebrate community, harmony, respect and diversity. 

In 2016, 23% of people in North Sydney Council area, came from countries where English was not their first language.

North Sydney’s newest and fastest growing arrivals are from China, India, Brazil, the Philippines, Thailand, Italy, France and Iran. The increase from China, India, and the Philippines is consistent with Australia’s culturally and linguistically diverse communities. While we have a small number of humanitarian refugees, most of our new arrivals have immigrated under business, skilled migration or family visas, or are international students.


Services to our Multicultural Community during COVID19 (901KB)


Harmony Week

Harmony Week is celebrated each year in March.

It is about inclusiveness, respect and belonging for all Australians from diverse cultural or linguistic backgrounds, united by a set of core Australian values, and it acknowledges the UN International Day for the Elimination of Racial Discrimination. Council partners with the Crows Nest Centre and Sydney Multicultural Services to celebrate with an exchange of food (participants contribute), stories and entertainment. In 2019, Harmony Day was held 26 March.


Refugee Week

Refugee Week is celebrated each year in June.

North Sydney Council area is one of the 143 Refugee Welcome zones in Australia. Australia's Refugee and Humanitarian Program account for up around 6.7% of all arrivals into Australia. In 2016-17 around 13,750 people arrived as refugees, around 18,750 in 2018-19. The week celebrates with a Refugee Week breakfast.


Migrant Quick Reference Guide

The guide below contains useful information about services and multicultural support groups in the area.

Lower North Shore Migrant Services - quick reference guide (732KB)

下北岸 移民服务中心 简明参考指南 (Chinese) (1MB)

ロウワー・ノース・ショ 移民サービ スクイック・リファレンス・ガイド (Japanese) (1MB)

Servicios Para Inmigrantes Guia De Referencia Rapida (Spanish) (940KB)

로어 노스 쇼어 이민자 서비스 빠른 참조 안내서 (Korean) (1MB)

خدمات مهاجران لوئر نورث شور راهنمای مرجع خلاصه (Farsi) (1012KB)

If you require help with interpreting or translation, contact the Translating and Interpreting Service (TIS) 13 14 50 and ask for an interpreter in your language to contact North Sydney Council on 9936 8100. This is a free service for Council related enquiries (further details below).


Help with Housing for New Arrivals - your Guide to Renting

Finding a place to rent is so important when you first arrive and there are many things to take into account when you become a tenant (a person who rents a property). Help with Housing for New Arrivals – Your Guide to Renting (356KB) has practical tips to help you.

At the start of every tenancy, the landlord or agent must give you a copy of a Fair Trading publication called the New tenant checklist (77KB). This fact sheet contains important information you should know before you sign a lease. Read the checklist carefully and ask your landlord or agent about anything you do not understand.

NSW Fair Trading has information about renting in Community Languages.

Please also see the New Residents page for useful links to further information.


Your Path to Career Success: Tips to find Work

Your Path to Career Success: Tips for Migrants and Refugees to find work (2MB) gives practical advice, local contacts, resources and websites. The guide has a flowchart designed to take you through steps to find work with access to website links. A separate Flow Chart (806KB) with the full web addresses listed can also be printed. 


Settlement Services Program

Sydney Multicultural Community Services now have an office in Waverton providing settlement services for newly arrived refugees and migrants. For further details and to find out what is available in the North Sydney area, contact or visit: The Community Development Officer/Caseworker, Sydney Multicultural Community Services Inc, 96 Bank Street, North Sydney. Phone: 02 9955 3952  Email:  Web:


Children's Services Guide

North Sydney Council produces a Children's Services Guide which is available with explanatory notes in Chinese, Japanese, Hindi and Spanish. For further details, go to the Children's Services webpage.



North Sydney Council is a proud supporter of the Australian Human Rights Commission's Anti-Racisim Campaign: Racism - It Stops With Me and considers racism unacceptable in our society. If you suffer harassment or abuse based on race or religion there is support available. For further information contact either the Australian Human Rights Commission or the NSW Anti-Discrimination Board.


The Welcome Project

Some new arrivals to Australia may experience discrimination, isolation and fear for their safety. North Sydney Council coordinated the Welcome Project in 2016 which invited you to send a "welcome" message to those who are new to our community. Here is the project report: Welcome Project 2016 (1MB).


TIS Translation Service

North Sydney Council has access to free phone and on-line services through TIS National when communicating with non-English speaking Australian citizens and permanent residents on matters such as rates, garbage collection, community support and planning and building permits. More information about procedures for accessing this service can be viewed on the TIS Information Sheet (69KB).


New Residents

Our New Residents webpage here contains links to useful information.

Related Links

Related Documents