Welcome... the lower north shore of Sydney is a wonderful place to live.

North Sydney is a vibrant community with a major commercial centre surrounded by villages and neighbourhoods.

We celebrate community, harmony, respect and diversity. 

Harmony Day is celebrated on 21 March each year to promote cultural diversity and respect for everyone who calls Australia home. It’s about inclusiveness and belonging to a community.

Data from the 2011 Census shows North Sydney’s newest arrivals are from India, China, France, Iran, Japan, Nepal and the Philippines. While we host a small number of people who are humanitarian refugees, most of our new arrivals have immigrated under skilled migration or family visas.


Migrant Welcome Packs

The guide below contains useful information about services and multicultural support groups in the area.

Lower North Shore Migrant Services - quick reference guide (331KB)

下北岸 移民服务中心 简明参考指南 - Chinese (553KB)

ロウワー・ノース・ショ 移民サービ スクイック・リファレンス・ガイド - Japanese (504KB)


로어 노스 쇼어 이민자 서비스 빠른 참조 안내서 - Korean (572KB)

خدمات مهاجران لوئر نورث شور راهنمای مرجع خلاصه - Farsi (499KB)

If you require help with translation, contact the Translating and Interpreting Service (TIS) 13 14 50 and ask for an interpreter in your language to contact North Sydney Council on 9936 8100. This is a free service for Council related enquiries (further details below).


The Lower North Shore Migrant Employment Guide

We recognise the importance of getting a job and so the Lower North Shore Migrant Employment Guide (1MB) has been written to help migrants from non-English speaking backgrounds to find a job. It is full of practical tips to help you understand the steps involved in finding a job in Australia. It includes contact details for local services which can help you with your job search and provides links to useful websites for more information.


Settlement Services Program

Sydney Multicultural Community Services now have an office in Crows Nest providing settlement services for newly arrived refugees and migrants. For further details and to find out what is available in the area phone 8458 3345.


Children's Services Guide

North Sydney Council produces a Children's Services Guide which is also available with translation in Chinese, Japanese and Korean. Further details of Children's Services can be found on the website as well as schools in the area.


Immunisation Clinics

It is important to make sure your child is up to date with immunisations.  Visit the Immunisation page for further information.



North Sydney Council in 2014 is a proud supporter of the Australian Human Rights Commission's Anti-Racisim Campaign: Racism - It Stops With Me and considers racism unacceptable in our society. If you suffer harassment or abuse based on race or religion there is support available. Contact the Speak Out Hotline 1800 131 555 or for further information visit our webpage on racism.


The Welcome Project

Some new arrivals to Australia may experience discrimination, isolation and fear for their safety. North Sydney Council coordinated the Welcome Project in 2016 which invited you to send a "welcome" message to those who are new to our community.

The attached report gives the full details or the Welcome Project 2016 (1MB).


TIS Translation Service

North Sydney Council has access to free phone and on-line services through TIS National when communicating with non-English speaking Australian citizens and permanent residents on matters such as rates, garbage collection, community support and planning and building permits. More information about procedures for accessing this service can be viewed on the TIS Information Sheet (69KB).


North Sydney Council Services

A lot of our services are available here on the website:

Councillors: the names and contact details of elected councillors.
Stanton library: research the library catalogue and renew your books.
Employment: opportunities at Council.
Development Applications: with information about what to do if you are developing your property.
Maps: of the North Sydney Council area.
Community centres: with information on activities and services they provide including English classes.
Community Directory: find detailed information about local services, events and activities, such as childcare, festivals, sports and social clubs and support services.


Waste services

Council has weekly garbage waste collection. Also we provide a free household or green waste collection which has to be booked.

Waste and Recycling (815KB)

北悉尼 垃圾及 废弃物回收 - Simplified Chinese (783KB)

北雪梨區 垃圾與廢棄物 回收 - Traditional Chinese (1MB)

ノースシドニー における ゴミ収集と リサイクリング - Japanese (844KB)

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